Refund Policy

Last Updated: December 21, 2025

At ZordhaZone, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted.

1. Eligibility for Refund

Refunds may be issued if:

1. You receive a damaged, defective, or incorrect product
2. The product is missing from your order
3. The order is cancelled before shipment

Refund requests must be raised within 7 days of delivery.

2. Non-Refundable Items

Refunds will not be provided for:

1. Products damaged due to customer misuse
2. Items returned without original packaging or accessories
3. Products marked as Non-Returnable
4. Digital products or downloadable content (if applicable)

3. Return Process

To request a refund:

1. Email us at zordhazone@gmail.com with order details
2. Our team will review your request
3. If approved, return instructions will be shared

Returned items must be unused and in original condition.

4. Refund Processing Time

1. Approved refunds are processed within 7–10 business days
2. Refunds are issued to the original payment method
3. Processing time depends on the bank or payment provider

5. Shipping Charges

Shipping charges are non-refundable, except in cases of our error.

6. Changes to This Policy

ZordhaZone reserves the right to modify this Refund Policy at any time.

7. Contact Us

📧 Email: zordhazone@gmail.com

📞 Phone: +91 97785 28586